{"id":233,"date":"2026-01-21T22:36:05","date_gmt":"2026-01-21T22:36:05","guid":{"rendered":"http:\/\/morenita-creation.fr\/?page_id=233"},"modified":"2026-01-26T18:24:03","modified_gmt":"2026-01-26T18:24:03","slug":"politique-de-retour-remboursement","status":"publish","type":"page","link":"https:\/\/morenita-creation.fr\/index.php\/politique-de-retour-remboursement\/","title":{"rendered":"Retour &amp; remboursement"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. Droit de r\u00e9tractation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Conform\u00e9ment \u00e0 la loi, le client dispose d\u2019un d\u00e9lai de <strong>14 jours \u00e0 compter de la r\u00e9ception de la commande<\/strong> pour exercer son droit de r\u00e9tractation, sans avoir \u00e0 justifier de motif.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La demande de r\u00e9tractation doit \u00eatre effectu\u00e9e par e-mail \u00e0 : <strong>morenitacrea@gmail <\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. Conditions de retour<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les articles doivent \u00eatre retourn\u00e9s :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>dans leur <strong>\u00e9tat d\u2019origine<\/strong><\/li>\n\n\n\n<li><strong>non port\u00e9s, non utilis\u00e9s<\/strong><\/li>\n\n\n\n<li>dans leur <strong>emballage d\u2019origine<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Tout article retourn\u00e9 incomplet, endommag\u00e9 ou port\u00e9 ne pourra pas \u00eatre rembours\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. Articles non retournables<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Certains articles ne peuvent pas \u00eatre retourn\u00e9s, notamment :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>bijoux port\u00e9s <\/li>\n\n\n\n<li>bijoux personnalis\u00e9s ou r\u00e9alis\u00e9s sur commande<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. Frais de retour<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les <strong>frais de retour sont \u00e0 la charge du client<\/strong>, sauf en cas d\u2019erreur de la part de l\u2019entreprise ou de produit d\u00e9fectueux.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5. Remboursement<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Apr\u00e8s r\u00e9ception et v\u00e9rification du retour, le remboursement sera effectu\u00e9 dans un d\u00e9lai maximum de <strong>14 jours<\/strong>, via le moyen de paiement utilis\u00e9 lors de la commande.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">6. Produit d\u00e9fectueux ou erreur<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">En cas de produit d\u00e9fectueux ou d\u2019erreur de commande, le client est invit\u00e9 \u00e0 contacter l\u2019entreprise par e-mail dans les plus brefs d\u00e9lais afin de trouver une solution (\u00e9change ou remboursement).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Droit de r\u00e9tractation Conform\u00e9ment \u00e0 la loi, le client dispose d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception de la commande pour exercer son droit de r\u00e9tractation, sans avoir \u00e0 justifier de motif. La demande de r\u00e9tractation doit \u00eatre effectu\u00e9e par e-mail \u00e0 : morenitacrea@gmail . 2. Conditions de retour Les articles [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","footnotes":""},"class_list":["post-233","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/morenita-creation.fr\/index.php\/wp-json\/wp\/v2\/pages\/233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/morenita-creation.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/morenita-creation.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/morenita-creation.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/morenita-creation.fr\/index.php\/wp-json\/wp\/v2\/comments?post=233"}],"version-history":[{"count":7,"href":"https:\/\/morenita-creation.fr\/index.php\/wp-json\/wp\/v2\/pages\/233\/revisions"}],"predecessor-version":[{"id":407,"href":"https:\/\/morenita-creation.fr\/index.php\/wp-json\/wp\/v2\/pages\/233\/revisions\/407"}],"wp:attachment":[{"href":"https:\/\/morenita-creation.fr\/index.php\/wp-json\/wp\/v2\/media?parent=233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}